Anga: Reading for Kids Support

• An adult parent or guardian first reviews Anga's disclosure, confirms they are authorised to consent for the family, and chooses I confirm and agree before selecting Apple or Google sign-in. Children do not sign in or make this choice.
• After sign-in, an account already verified for the current policy continues directly. Otherwise Anga sends a code to the verified email attached to that parent account. The code step confirms access to the account email and binds the earlier choice; it does not ask for a second adult confirmation.
• If an unfinished signed-in session is restored after its temporary browser-session choice is gone, Anga shows the disclosure again before sending a code. This is a recovery path, not a second choice in one setup.
• Check spam or junk folders if the message does not arrive. With Sign in with Apple and Hide My Email, also check the inbox that receives mail forwarded from the Apple relay address.
• Codes contain six digits and expire after ten minutes. If a code expires, wait for the resend button and request a new one.
• If the selected account has no verified email or belongs to the wrong grown-up, choose Not now to cancel setup and sign out, then sign in again. Google sign-in always lets you choose the account.
• If Anga cannot verify the browser, refresh once and try again. If the problem continues, email support with the device, browser, and approximate time of the attempt; never send us the six-digit code.
• Before selecting an account, Not now simply leaves setup. After sign-in, Not now cancels the pending setup before signing out. Anga removes any verification code immediately. A brand-new unfinished account may also be deleted; an existing account and its data are preserved. If cancellation cannot be confirmed, the setup page remains locked so you can retry safely.
• After a new parent account is verified on the web, Anga prepares its private My Library before opening the story-management pages. If that final step is interrupted, use Try preparing My Library again.

The four-digit parent PIN exists only in the iOS app and stays in that device's Keychain. The web companion neither asks for nor stores the PIN. If it is forgotten, use the PIN-reset option in the iOS app and verify the parent email again.

• Account deletion: In the iOS app, open Anga, go to Settings, tap Delete Account, and confirm. If you cannot access the app, email support from the parent account address.
• Privacy questions: Read the Anga: Reading for Kids Privacy Policy or email support.
• Shared content: Email support if a shared story link contains inappropriate content.
• Audio generation issues: Confirm the device is online, signed in, and parent-verified, then retry the story or word audio.

Anga: Reading for Kids is a children's reading app for ages 4-7. It supports illustrated stories, custom stories, themed word practice, phonics support, and account-managed content.